📦 SHIPPING POLICY – BRIAR Tea
Last updated: 10th January 2026
At BRIAR Tea, every order is packed with care to ensure your tea reaches you fresh and intact.
📍 Shipping Locations
We currently ship across India.
⏱ Order Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Shipping Timeline
- Metro Cities: 5–7 business days
- Other Locations: 7–10 business days
Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.
💰 Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Any promotional free-shipping offers will be clearly mentioned on the website.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor delivery status.
❗ Delays & Exceptions
While we strive for timely delivery, BRIAR Tea is not responsible for delays caused by courier partners, incorrect addresses, or force majeure events.
📬 Damaged or Missing Packages
If your order arrives damaged or incomplete:
- Notify us within 48 hours of delivery
- Share clear photos of the package and product
- Email us at [email protected]
